Check Your Human OTC Card Balance Easily

How do I check the balance on Humana OTC card?

If you are a Humana member with an OTC (Over-the-Counter) Allowance benefit, you may be wondering how to check the balance on your Humana OTC card. Checking the balance is important to ensure that you know how much money is available for you to spend on eligible over-the-counter items.

Checking the Balance

To check the balance on your Humana OTC card, you can follow these simple steps:

Step 1: Locate the Number

On the back of your Humana Spending Account Card, you will find a customer service number. The number you need to call to check your balance is 855-396-0691 (TTY: 711). This number is available 24 hours a day, 7 days a week.

Step 2: Make the Call

Using a phone, dial the customer service number provided on the back of your Humana OTC card. Follow the prompts provided by the automated system to check your balance.

Step 3: Find Participating Retailers

Once you have checked your balance, you can start planning your OTC purchases. Humana provides a list of participating retailers where you can use your OTC card. This list can help you find stores near you that accept the card and offer eligible OTC items. You can find the list of participating retailers on the Humana website or by contacting customer service.

Please note that the balance on your Humana OTC card is not transferable and will expire at the end of each benefit period. It is important to use your OTC allowance before it expires to make the most of your benefits.

Checking the balance on your Humana OTC card is a simple and convenient process. By following the steps outlined above, you can easily stay informed about the amount of money available for you to spend on eligible over-the-counter items. If you have any further questions or need assistance, you can always reach out to Humana customer service for support.