Check Marcus Rewards: Your Ultimate Guide

How do I check my Marcus rewards?

To check your Marcus rewards, you have several options:

1. Marcus Rewards Website

Visit the Marcus Rewards website at www.marcusrewards.com and click on the "My Account" button. This will take you to the login page where you can enter your account credentials to access your account details.

2. Fivestars Mobile Applications

If you prefer to check your Marcus rewards on the go, you can download the Fivestars mobile application on your smartphone. Once downloaded, open the app and log in to your Marcus Rewards account to view your rewards and account details.

3. Participating Locations

If you prefer to check your Marcus rewards in person, you can visit any of the 30 participating locations. Simply provide your account details to the staff, and they will be able to assist you in checking your rewards and account details.

By using any of these methods, you will be able to easily check your Marcus rewards and stay updated on your account balance.

Frequently Asked Questions

How do I change my notification settings for Marcus rewards?

To change your notification settings for Marcus rewards, log in to your account on the Marcus Rewards website and click on "Edit Profile." From there, click on "Notification Preferences" to customize your settings. You can choose to receive text notifications about your rewards earned, special offers, and other promotions. Note that some cell phone providers may block these communications, so you may need to opt-in by texting "ON" to 578277 and "UNSTOP" to each of the following long code numbers: 877-578-2799, 844-578-2778, 833-719-7827, or 833-659-7827.

Where can I earn and redeem Marcus rewards?

You can earn and redeem Marcus rewards at any of the participating locations. These rewards can be earned and redeemed at the time of your visit. Please note that points cannot be redeemed towards a room bill. To view a list of all participating locations, visit the Marcus Rewards website and click on "Locations."

What counts as a qualifying purchase for Marcus rewards?

All food and beverage purchases at participating locations, spa services at Pfister WELL Spa+ Salon and Grand Geneva WELL Spa + Salon + Fitness, golf rounds at Grand Geneva Resort & Spa, ski lift tickets and rental charges at Grand Geneva Resort & Spa, catering/special events hosted and located within a participating location, and purchases using a Marcus Gift Card, Marcus eGift Card, and/or Promotional Bonus Card count as qualifying purchases for Marcus rewards.

Where can I redeem my Marcus Loyalty Reward Birthday offer?

You can redeem your Marcus Loyalty Reward Birthday offer at any of the food & beverage outlets. It can be used on any valid purchase.

Can I use multiple rewards on the same check/transaction?

Yes, you are able to use a combination of the $15 Birthday Reward and $25 Reward Dollars during the same visit on the same check/transaction. You can also use as many Reward Dollars as you would like on one transaction.

How do I delete my Marcus Loyalty Rewards account?

If you wish to delete your Marcus Loyalty Rewards account, you can email the Marcus Loyalty Rewards Support Team at marcusrewards@marcushotels.com. They will assist you in deleting your account.

Do my points expire?

Yes, Marcus Loyalty Reward points expire after 2 years of no-account activity. It is recommended to regularly check and use your points to ensure they do not expire.

Can I receive points for transactions prior to my enrollment?

Yes, you can earn points for transactions up to 30 days prior to your enrollment with a valid receipt from the transaction. To make these adjustments, contact the Marcus Loyalty Rewards Customer Care Team by emailing marcusrewards@marcushotels.com.

Can I earn points when redeeming Rewards dollars and/or using other discounts?

Points are only issued on the purchase value after discounts and coupons have been applied. You will not earn points on the amount paid with Rewards dollars or any other discounts.

Can employees and employee family members participate in Marcus Loyalty Rewards?

No, associates and immediate family members of associates (i.e., parents, siblings, spouses, and children) are not eligible to enroll in Marcus Loyalty Rewards.

Can I receive points on the purchase of retail merchandise?

No, retail merchandise is not eligible to receive points at any location. Points can only be earned on qualifying purchases as mentioned earlier.

Can gratuity and/or service charges be applied towards earning points?

No, gratuity and/or service charges cannot be applied towards earning points. Points are only earned on the total purchase amount of qualifying purchases.

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