Online Shopping Made Easy With Universal Gift Cards

How do I use my universal gift card online?

Using your universal gift card online is a simple and convenient process. Whether you have a plastic card or a digital card, you will need to enter certain details in order to make online purchases.

For Plastic Cards:

If you have a plastic universal gift card, you will need to enter the following information:

• Card number: This is the unique number assigned to your card.
• Card name: This is the name that appears on the front of your card.
• Expiry date: This is the date when your card expires.
• CVV number: This is the 3-digit code found on the back of your card.

Once you have entered these details, you can proceed with your online purchase using your universal gift card.

For Digital Cards:

If you have a digital universal gift card, you will also need to enter the same information as for plastic cards:

• Card number: This is the unique number assigned to your card.
• Card name: This is the name that appears on the front of your card.
• Expiry date: This is the date when your card expires.
• CVV number: This is the 3-digit code found on the back of your card or in the Universal Gift Card App.

Make sure to enter these details accurately to ensure a successful online transaction with your digital universal gift card.

How secure are prepaid cards?

Prepaid cards, including universal gift cards, are a secure payment method. While they should be safeguarded and treated like cash, they offer more security than carrying physical cash.

If your universal gift card is lost or stolen, it is important to report it immediately to the card issuer. This will allow them to cancel the card and prevent any unauthorized transactions. Universal gift cards also have a Card Proxy ID for additional security measures.

How do I activate my card?

Activating your universal gift card is necessary to access the funds loaded onto it. The activation process may vary depending on whether you have a plastic card or a digital card.

For plastic cards, you can activate your card by visiting the activation link provided or following the instructions on the accompanying letter. You will need to provide personal information for identification and security purposes.

For digital cards, activation instructions are typically sent via SMS along with your card information. Follow the instructions provided to activate your digital card.

Once your card is activated, the funds will be available for use instantly.

Where can I buy prepaid gift cards?

You can purchase prepaid gift cards, including universal gift cards, from the official Universal Gift Card website at https://giftcardstore.com.au. This is a reliable and secure platform to buy gift cards for your friends and family.

What do I do if my card is stolen?

If your universal gift card is stolen, it is important to take immediate action to protect your funds. You can lock your card at Your card information to prevent it from being used. Additionally, you should check your transaction listing to ensure there are no unauthorized transactions on your card.

To request a replacement card, contact the card issuer at info@ugca.au. You will need to provide the proxy number (PN number) found on the back of your card and in the accompanying letter. Please note that a $15 fee applies for card replacements.

If you notice any unauthorized transactions on your card, it is crucial to report them to the card issuer by sending an email to disputes@ugca.au.

Using your universal gift card online is a straightforward process. Whether you have a plastic card or a digital card, you will need to enter the card number, card name, expiry date, and CVV number to complete your online purchase. It is important to keep your card secure and report any loss or theft immediately. By following these guidelines, you can enjoy the convenience and flexibility of using your universal gift card for online shopping.