Easy Steps to Check Your Fedex Account Balance

How to Check Your FedEx Account Balance

Keeping track of your FedEx account balance is essential to managing your shipping expenses. Fortunately, FedEx makes it easy for account holders to check their balances and stay up-to-date with their payment status. In this article, we will walk you through the steps to check your FedEx account balance.

Step 1: Log in to FedEx.com

The first step to checking your FedEx account balance is to log in to your account on the FedEx website. To do this, follow the instructions below:

1. Visit the FedEx website at www.fedex.com.
2. Click on the "Log In" button located in the top right corner of the homepage.
3. Enter your user ID and password in the appropriate fields.
4. Click on the "Log In" button to access your account.

Step 2: Select Billing & Invoicing

Once you have successfully logged in to your FedEx account, you will be directed to your account dashboard. From here, you can access various features and settings related to your account. To check your account balance, follow these steps:

1. Locate the main navigation menu on the left side of the screen.
2. Scroll down and find the "Billing & Invoicing" option.
3. Click on "Billing & Invoicing" to expand the menu.

Step 3: View Your Account Summary

After selecting the "Billing & Invoicing" option, a submenu will appear with several options related to your billing information. To view your account balance, click on the "Account Summary" option. This will provide you with a complete overview of recent activity in your account, including an up-to-date balance and a list of all open, past due, and closed invoices.

By default, the Account Summary page will display the balance and invoices for the current month. However, you can customize the date range and view previous months by selecting the desired options from the dropdown menus.

On the Account Summary page, you can also access other billing-related features, such as viewing and downloading invoices, making payments, and managing your payment methods.

Troubleshooting: Error Message

In some cases, you may encounter an error message when trying to access your FedEx account balance. One common error message is:

We're sorry, we can't process your request right now. It appears you don't have permission to view this webpage.
Incident Number: 18.b6f71202.1706541054.48c53f5

If you receive this error message, it could be due to a temporary issue with the FedEx website or a problem with your account permissions. To resolve this issue, try the following steps:

1. Refresh the page: Sometimes, a simple refresh can fix temporary website issues. Press the F5 key on your keyboard or click the refresh button in your browser.
2. Clear your browser cache: Clearing your browser's cache can help resolve issues with website data. Go to your browser settings and find the option to clear cache and cookies.
3. Try a different browser: If the issue persists, try accessing your FedEx account from a different web browser.
4. Contact FedEx customer support: If none of the above steps work, it is recommended to reach out to FedEx customer support for further assistance. You can call them at 1.800.GoFedEx (1.800.463.3339) or visit the FedEx website for alternative contact methods.

In conclusion, checking your FedEx account balance is a straightforward process that can be done through the FedEx website. By logging in to your account, navigating to the Billing & Invoicing section, and selecting the Account Summary option, you can easily access your balance and stay on top of your payment status. If you encounter any issues, follow the troubleshooting steps provided or contact FedEx customer support for assistance.

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