Simple Steps to Review Your Sweep Balance

  1. How to Check Your Sweep Balance
    1. SMS Balance Inquiry
    2. Online Balance Inquiry
    3. Mobile App Balance Inquiry
    4. Email Balance Inquiry
    5. Customer Service Hotline

How to Check Your Sweep Balance

As an RFID user, it's important to regularly check your sweep balance to ensure that you have enough funds for your toll payments. Fortunately, checking your sweep balance is a simple process that can be done using your mobile phone. In this article, we will guide you through the different methods you can use to check your sweep balance.

SMS Balance Inquiry

One of the easiest ways to check your sweep balance is through SMS. Simply send a text message with the following format:


Make sure to replace "PLATE NUMBER" with your actual vehicle's plate number. It's important to type the code properly as invalid keywords will not be accepted. Globe users can send the text message to 0917-860-8655, while Smart users can send it to 0918-860-8655.

Online Balance Inquiry

Another convenient way to check your sweep balance is through the Easytrip website. Here's how:

  1. Go to the Easytrip website.
  2. Click on the "Balance Inquiry" tab.
  3. Enter your account number and provide any additional information required.
  4. Click on the "Submit" button.

After submitting the form, you will be able to view your sweep balance on the website.

Mobile App Balance Inquiry

If you prefer using mobile apps, you can also check your sweep balance through the Easytrip mobile app. Here's how:

  1. Download the Easytrip mobile app from the App Store or Google Play Store.
  2. Open the app and log in to your account.
  3. Click on the "Balance Inquiry" tab.
  4. Your sweep balance will be displayed on the screen.

Email Balance Inquiry

If you prefer receiving your sweep balance information through email, you can request for it by sending an email to the Easytrip customer service. Here's how:

  1. Compose a new email.
  2. Address the email to the Easytrip customer service email address.
  3. In the subject line, include "Balance Inquiry Request".
  4. In the body of the email, provide your account number and any additional information required.
  5. Click on the "Send" button.

Once your request is processed, you will receive an email with your sweep balance information.

Customer Service Hotline

If you prefer speaking to a customer service representative, you can also check your sweep balance by calling the Easytrip customer service hotline. Here's how:

  1. Dial the Easytrip customer service hotline number.
  2. Follow the voice prompts and provide the necessary information, such as your account number.
  3. Listen to the recorded message or speak to a customer service representative to obtain your sweep balance information.

It's important to note that calling the customer service hotline may involve long wait times, so it's advisable to use the other methods mentioned above for faster and more convenient balance inquiries.

How do I check my sweep balance?

Checking your sweep balance is essential to ensure that you have enough funds for your toll payments. By using the SMS balance inquiry, online balance inquiry, mobile app balance inquiry, email balance inquiry, or customer service hotline, you can easily and conveniently check your sweep balance using your mobile phone. Remember to regularly check your balance to avoid any issues or inconveniences during your road trips.

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